Moduly Mobile Application dashboard shows "No Events Found"
Your device is never charging or discharging, and the Moduly Mobile Application dashboard shows No Events Found in the Next 7 Days section.
This is happening because you have not provided enough information for your device to be able to optimize your energy usage.
Verify Optimization Setting in Moduly Mobile Application:
Navigate to Ecosystem and select your Nødz device.
Ensure Moduly Optimization is toggled to the right.
Check Utility and Rate Plan:
Go to Profile -> Energy Provider and confirm your utility and rate plan are accurate.
Make sure that the rate plan you have selected is not a flat rate plan. If you are unsure whether you are subscribed to a Time-of-Use (TOU) plan or a flat rate plan, please contact your utility.
Contact Support:
If you cannot find your utility or rate plan in the list, please contact Moduly support at hello@moduly.io.